Reducing manual efforts; Increasing customer experiences
Reducing manual efforts; Increasing customer experiences
Reducing manual efforts; Increasing customer experiences
Customers rely on technology to take care of the job. Internal teams need more technology to take care of said job. Let's go build that technology!
Upgrading platform security
Reducing manual efforts; Increasing customer experiences
Reducing manual efforts; Increasing customer experiences
Ever change a tire while the car is driving? I upgraded the entire products security method without disruption.
Code Red
Reducing manual efforts; Increasing customer experiences
Swapping API's mid-stream
When an entire department feels the walls crumbling down, this is a story of how it all got turned around.
Swapping API's mid-stream
End user information gathering portal
Swapping API's mid-stream
You know that scene at the start of Indiana Jones and the Raiders of the Lost Ark? I swapped out our connection to a 3rd party API with no downtime - I guess I'm better than Indiana Jones.
End user information gathering portal
End user information gathering portal
End user information gathering portal
Mock-ups. Internal processes. Email templates. Customer facing portal. Cross-team collaboration and timing. It's all here.